Financial Information

Your appointment is reserved specifically for you. To ensure patients can receive timely services and to provide the highest quality care, it is important for each patient to attend their scheduled appointment.

We understand that sometimes you need to cancel or reschedule your procedure appointment. If you are unable to keep your appointment and need to reschedule, please notify the surgery center at least 48 hours in advance by calling the following number: (936) 760-3443.

Cancellations with less than 48 hours of your procedure appointment or missing your procedure appointment (“no-show”) will result in a $100 late-cancellation fee at our surgery center. This charge will be your responsibility and charged directly to you, not your insurance company.

This policy helps ensure our teams can provide care to another patient if you can’t attend your original time. We may provide an exception to this policy if you miss an appointment due to a medical emergency. The surgery center will determine if an exception is valid on a case-by-case basis.

We reserve the right to decline to schedule procedures for patients who have a demonstrated history of cancellations and / or no-show events.

Financial Responsibility

It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid prior to services being provided. Accepted forms of payment include personal check and credit card. Payment may be made over the phone prior to your procedure or at check in at Memorial Hermann Surgery Center Conroe. If you have questions at any time, let us know.

Questions About Your Bill

After you’re discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by personal check or credit card.

When you receive your statement, please contact the phone number printed on your statement.

CareCredit Credit Card

We accept the CareCredit credit card to help you finance your healthcare wants or needs. It can be used to pay for out-of-pocket expenses like deductibles and copays not covered by insurance.

• CareCredit offers promotional financing on purchases of $200 or more.*
• To apply for or pay with the CareCredit credit card, visit our Pay Bill Online page for a facility specific link.
• Call your surgical facility if you have any questions.

*Subject to credit approval. See provider for details.